Privacy Policy

Last Updated: July 15, 2026

Felicia's Assistance Care LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twincitiesassistantcare.com or interact with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, or other contact details when you contact us or use our services.
• Automatically Collected Information: Information collected through cookies, web beacons, or other tracking technologies, including your IP address, browser type, operating system, and pages visited on our site.
• Usage Data: Information about how you interact with our website, such as the time and date of your visit, the pages you view, and the links you click.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services.
• Respond to your inquiries, comments, or requests.
• Send you updates, newsletters, or promotional materials (if you opt-in).
• Improve our website and services through analytics and user feedback.
• Monitor and protect the security of our website and prevent fraud.
• Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as website hosting, data analysis, or email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You have the following choices regarding your information:

• Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Access and Update: You may contact us to request access to, correction of, or deletion of your personal information, subject to certain legal limitations.
• Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: